Fix mtp not working in windows 10 / 11


MTP (Media Transfer Protocol) is a communication protocol that is used khổng lồ transfer the truyền thông media and other files between two portable devices or between a computer & a smartphone. Lớn use this communication protocol, you need to install an MTP device driver on your computer. If the MTP device driver is not installed correctly on your computer, the truyền thông media Transfer Protocol will not work. In this article, we will danh sách the possible solutions khổng lồ fix the problem MTP USB device driver failed khổng lồ install on Windows 11/10.

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When the MTP USB device driver fails lớn install, a popup window appears on the screen with the following message:Device driver software was not successfully installed. Please consult with your device manufacturer for assistance getting this device installed.

MTP USB device driver failed lớn install

Some users have stated that they were able khổng lồ fix the issue simply by restarting their devices. You can also try this method. If this does not work, you can proceed with the troubleshooting methods listed below:Switch USB ports.Update MTP device driver.Install the “wpdmtp.inf” file.Install truyền thông media Feature Pack from Microsoft’s official website.

1> Switch USB ports

The first thing that you should bởi is switch the USB ports. If your laptop has both USB 2.0 & 3.0 ports, connect your phone or portable device to lớn both the ports one by one and see if it helps.Sometimes, the error occurs due khổng lồ a faulty USB cable. If this is the case with you, changing the USB cable can help.

2> Update MTP device driver

In most cases, updating the device driver fixes the problem. According khổng lồ the feedback of many affected users, updating the device driver helped them fix the issue. You can also try this method and kiểm tra if it makes any difference.
Follow the steps listed below:
Press Win + X on your keyboard và click on the Device Manager.Connect your smartphone with your computer và expand the Portable Devices section in the Device Manager.Right-click on the name of your điện thoại cảm ứng thông minh and select Update driver. Sometimes MTP USB Device is displayed in the Portable Device section instead of the smartphone’s name.Now, click on the Browse my computer for drivers option.Click Let me pick from a list of available drivers on my computer. Then Windows will show you a list of compatible drivers.Select MTP USB Device và click on the Next button.Follow the on-screen instructions.After the installation gets completed, kiểm tra whether you can transfer the files between your computer and điện thoại cảm ứng or not. If not, try the next solution.

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3> Install the “wpdmtp.inf” file

A manual installation of the “wpdmtp.inf” tệp tin has helped a lot of people fix the issue. This method may also solve your problem.
Follow the steps below:Open Windows Explorer and mở cửa your C drive.Now, xuất hiện the Windows folder and then mở cửa the INF folder.Look for the tệp tin named, wpdmtp.inf.Once you find the file, right-click on it and click Install. Follow the on-screen instructions.After the completion of the installation process, connect your portable device with your computer and kiểm tra whether the issue is fixed or not.

4> Install media Feature Pack from Microsoft’s official website

This solution is for Windows N version users. The N versions of Windows 10 require truyền thông media Feature Pack khổng lồ connect with a điện thoại thông minh or other portable device. Follow the steps given below:Visit down the page lớn view the Downloads section.Select the right Windows edition from the drop-down menu.Click on the Confirm button.Now, click on the download button.After downloading the file, install it.It should help.Related reads:A driver (service) for this device has been disabled (Code 32).Windows cannot load the Device Driver for this hardware, Code 38.


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Nishant is a tech enthusiast who loves writing about technology & gadgets. He has completed B.Tech. Apart from writing, he likes khổng lồ spend his time on his plantation.
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